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Return Policy

No Returns Accepted Without a Pre-Authorization Number; to receive Pre-Authorization, please call 800-261-9740
(8:00 AM -7:00 PM EST.)
Our desire at His-n-Herbs is to offer you access to the full line of high-quality Nature’s Sunshine products at the lowest prices possible. Further, we desire to provide you with assistance so that  you may order with confidence the products that you determine will best suit your needs. We are unable to offer “samples” or trial products. For your protection and ours, please be certain that you are ordering the exact items you wish to receive. Please feel welcome to call us at 800-261-9740 or e-mail us at Linda@His-n-Herbs.comfor ordering assistance, or for Pre-Authorization for refund or replacement. Refused or returned items that are not Pre-Authorized will not be accepted; Pre-Authorization will be granted at the discretion of His-n-Herbs. 
His-n-Herbs is pleased to offer refund for or replacement of any product that has not been misused, intentionally damaged, discontinued or outdated, within 30 days of purchase. Customer satisfaction is our goal!
Nature’s Spring water treatment systems and NatureSeal cookware carry their own limited warranties; please refer to packaging when considering replacement or refund of these items. 
Because we, His-n-Herbs, are an Independent Distributor of Nature’s Sunshine products, our refund policies supersede those of the manufacturer. We do not refund shipping on returns or pay for return shipping; a 15% restocking fee will be applied to all returns, unless we incorrectly processed the ordered item.

Once Pre-Authorization has been received, return orders may be sent to the following address:

100 Springdale Road A3 #352
Cherry Hill, NJ 08003-2023

No cancellations will be accepted if an order has been shipped.

Placing an order constitutes acceptance of our terms and conditions.

Orders placed by 11:30 AM on weekdays (not holidays) are normally processed and shipped same day.